Agentic workflow design & Copilot builds

We design and deliver Microsoft-centered AI solutions—from Copilot agents to Power Platform automations—so your teams can delegate real work to AI safely.

Agentic process design

Using Copilot agent mode and the Power Platform, we map multi-step tasks that can run autonomously. We scope inputs, outputs, escalation paths, and metrics so the agent can operate continuously but responsibly.

  • Data analysis and dashboard agents using Excel, Power BI, and Dataverse connectors.
  • Customer feedback loops that summarise surveys, trigger follow-up, and post insights to Teams.
  • Marketing and sales cadences where Copilot drafts copy, qualifies leads, and updates Dynamics.

Custom Copilot & Azure OpenAI development

Our technical director (MSc) leads architecture and build. We use Copilot Studio, Azure OpenAI, and Microsoft Graph to create domain-specific assistants that live inside Teams, SharePoint, or bespoke portals.

What we deliver

  • Prompt libraries and grounding data pipelines.
  • API + connector integration with ERP, CRM, LOB systems.
  • Security, identity, and logging aligned to Microsoft 365 governance.

Adoption support

  • Pilot programmes with success metrics.
  • Copilot usage dashboards and prompt-review cadences.
  • Change playbooks led by our MBA director to secure stakeholder buy-in.
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