AI training for Microsoft 365 Copilot

Equip executives, IT teams, and front-line staff with the skills to use Microsoft 365 Copilot and agentic workflows responsibly. Our MBA + MSc director team blends business context with deep product knowledge.

Role-specific workshops

We design tracks for leaders, IT professionals, analysts, and operational teams. Each cohort learns Copilot fundamentals, privacy guardrails, and the scenarios that matter for their function—customer comms, financial analysis, sales enablement, or service delivery.

Copilot fundamentals: how the Microsoft Graph, permissions, and prompt history work.
Copilot in Word, Excel, PowerPoint, Outlook, and Teams with hands-on labs.
Governance playbooks covering prompt discipline, review workflows, and data residency.

Agentic workflow design

Copilot’s new agent mode can execute multi-step plans. We teach teams how to brief the agent, supervise its progress, and embed it into Microsoft 365 and Power Platform processes.

Use cases we cover

Financial reporting packs with Excel agents that prep data, build charts, and iterate.
Document drafting agents that assemble research, request revisions, and format outputs.
Marketing and customer care agents orchestrated through Power Automate and Teams.

What teams receive

Agent design canvas with prompts, guardrails, and hand-off points.
Checklists for validating and refining agent outputs.
ROI tracker to baseline time saved and revenue uplift.

Delivery formats

Programmes combine in-person intensives, remote cohorts, and on-demand refreshers. Each delegate receives cheat-sheets, labs, and follow-up coaching hours so adoption sticks after the workshop.

Executive briefings (2 hours) to align on AI strategy, risks, and KPIs.
Functional deep-dives (half or full day) tailored to marketing, finance, operations, IT.
Certification & change toolkits so internal champions can replicate the training.